Butler

A butler is your dedicated personal assistant during your stay, attached to your room or suite rather than the front desk. Unlike the concierge (who serves all guests from a central post), the butler unpacks your suitcase, presses your shirt before dinner, draws your bath at the temperature you prefer, and remembers you take your coffee black with one sugar. You'll find butler service in suite categories at properties like St. Regis (where every room gets one), Ritz-Carlton Reserve, and Rosewood. A discreet tip of $20-50 USD per day in an envelope at checkout is customary in most countries, never in Japan, where it's refused.